How can we help you?

Each gallery has an expiration date set at the time of publication (7–90 days). Once it expires, the page and images are deleted, and the link cannot be recovered: ask the photographer to republish the board; they’ll get a new link.

Voting is opt-in: you must enable the “Visitor Voting” toggle in the “Share Board” tab before publishing. If the gallery is already online without voting, unpublish it and republish it with the toggle enabled (the link will change).

Settings → Obscura Pro → “Restore Purchases,” using the same Apple ID used for the purchase. The Pro version is tied to the Apple ID, not the device.

No, unless you explicitly choose to do so: analysis and tagging take place on the device. Only the photos you publish in a gallery are uploaded (in a reduced size) to be displayed on the web page, and they are deleted upon expiration or revocation. Details are in the privacy policy.

Email us at feedback@globeinc.dev, specifying the email address used with “Sign in with Apple”: we’ll delete your account and any associated galleries. The local data on your iPhone remains yours and is deleted from the app.

Let us know: iPhone model, app version (Settings → at the bottom), and the steps to reproduce it. Screenshots are extremely helpful.